since moving to QB Online, we have had nothing but trouble with payroll. the first time we tried to play with it, it failed and we had to re-enter all employees manually and use a paper check. The second time it sent out the paychecks but has doubled the payroll expense and therefore the payroll liability. All three payrolls in August were distributed into two accounts. One has the net amount of the paychecks in an account I did not set up in the chart of accounts called "wages" and the other sent the gross information to payroll liabilities. Both are in my P&L showing double the payroll expense and also sending a statement to my boss to pay a tax liability of double the amount actually owed. I have spoken to tech's but no one can tell me which transactions to delete so that I don't mess everything up. Is there a way to tell me which transactions are false??? wage or payroll liabilities?? I have to get this report correct today and there is no one in the office that has a clue.
