Hello, @kerryboersma.
Thanks for coming back in the Community.
I appreciate for following the suggestion of my colleagues to get in touch with our Customer Support.
If your bank account is active, which means you've verified the test debits, you should be able to update the bank account for Direct Deposit.
However, if this is not the case, you'll need to submit the Bank Account Change form so we can get the complete details. Then we'll be the ones to update the bank in our system.
Our servers are secured and our main priority is to protect the privacy of our users. You'll just need to send the form to the appropriate email provided below.
Here's how:
1. Download the form here: Direct Deposit Bank Account Change Form.
2. Once done, you can email it to sbpfcsoperations@intuit.com or fax the form to (877.699.8996).
I wish you and your business continued success. Please let me know if you have any other questions.
