Employees and payroll
Hey there, automatedaccount.
Did you purchase QuickBooks Desktop from a retail store? If so, you can see the service key on the box. If you've ordered the software from our Sales Department, then the service key comes by e-mail.
If you're unable to get the service key information, then you can use our Automated Service Key Retrieval tool. Then, sign in using your Intuit account.
Here's an article for the steps: Enter your payroll service or disk delivery key.
Otherwise, contact our Messaging Team by following these steps:
- Click Help located at the top.
- Choose QuickBooks Desktop Help.
- Enter a brief description of your issue and click Continue.
- You can choose Message an Agent.
Feel free to reply on this thread if you need anything else. I'll be around to help you some more. Thanks.
