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Employees and payroll
We value your time and your business, @Marlyce1.
I understand the need to get this issue fixed immediately. Rest assured that our product engineers are diligently working to find a permanent fix.
To ensure you'll get an update about the resolution status through email, I'd recommend contacting our Phone Support Team. This way, they can add your company to the list of affected users and provide this investigation number for easy tracking: INV-40195.
To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent.
For now, you can visit our blog site so you'll be able to get the latest news about QuickBooks and what our Product Care Team is working on.
Thank you for your patience while we work for a fix. Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day.