Employees and payroll

I appreciate you for clearing the cache and trying other browsers, ADeutsch.

At this time, I'd recommend reaching out to our Payroll Support team. Our Phone Support agents have other tools that can check your account and verify why your employee's old address keeps appearing on the pay stub.

Here's how you can contact them:

1. Go to this page: Contact Us.
2. Click the International tab and then select United States.
3. Select QuickBooks Mac Desktop.
4. Click the Search for something else box.
5. Enter, My employee's old address is printed on the pay stub.
6. Click Search and then click Start a Message.

I've also added this article in case you want to E-pay your payroll tax liabilities and create an unscheduled or custom liability check: Set up and pay scheduled or custom (unscheduled) liabilities.

Feel free to get back to me if there's anything that I can help. Stay safe!