zzipstopvanna
Level 2

Direct Deposit Activation

I have created a new company and am trying to activate Direct Deposit.  I get error code 40010 and a message that reads "We're unable to complete your request with this email.  Contact your admin to activate direct deposit."  I am logged in as the admin.  I have contacted support and was told from a prerecorded message to use the F1 Help on QB.  After doing this I was directed to call a number which again told me to use the F1 Help feature.