Thanks hsimech for reviving my thread. I had missed the last reply in June where a Moderator said "our product engineers said this is working as designed based on the changes of the W-4."
This was after I reported this issue in March (and at that time QB had been aware of the issue since January from other reports).
In May the QB Team said it was being worked on.
Then again in June the QB Team reported "Rest assured that our product engineers are diligently working to find a permanent fix."
I replied asking for a more substantial update on the resolution after the issue had been open for 6 months.
The Moderator post I mentioned above was the same day. How can there be such a disconnect that on the same day "diligent work" is proceeding toward a "permanent fix" and then it is reported that this is not a flaw but rather "working as designed"?
I agree with hsimech that the flaw is with the design. Until the IRS forces everyone to move to the 2020 W-4 version this design does not serve all QB users. The paystub reports should work as before for 2019 and prior W-4 EEs and also as appropriate for 2020 W-4 EEs.
I'm in VA and we also have different allowances than the Federal (as I believe most states do). This is completely unrelated to the Federal W-4 change. The QB paystub should still reflect the state filing status and withholding allowances.
I'm very disappointed that it took this long for QB to acknowledge they are really not working on this. Even more disappointed to hear the "fix" is a flawed design that does not reflect proper current payroll practice.
And finally, please do not suggest (again) that QB Workforce is the solution. This is a fee based service. My original case was and still is regarding MANUAL payroll. I don't want or need to pay for QB payroll.
Please reconsider and properly fix this issue.
