Employees and payroll

It's nice to have you back, @EssentialPackMule,

There are a few ways to import your old payroll data into QuickBooks. First, you can consider looking for the most recent backup of the company file which includes the 6/1/20 until 8/26/20 data. You can use the steps provided by KlentB to find the .QBB file, then restore it in the upgraded file.

Restoring a backup will replace the data on the current file and will only display what information has been backed up previously.

However, if you don't want this option, you can use a third party importer tool to save the information in the software. Check out our apps website here to find the tool that works for you: https://desktop.apps.com/home

Another way is contacting our team to help find the file for data recovery. Our agents are currently available through messaging, to contact us, use the steps below:

1. Open QuickBooks and click the Help menu.
2. Select QuickBooks Desktop Help.
3. On the pop-up screen select Contact us.
   
4. Click the Search for Something else button then type your concern in the Ask us anything box.
5. Hit Search then scroll down to get your contact options.

Another option to contact us is through the web. Here's how:

1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact
2. Select QuickBooks Desktop then Continue as guest.
3. Pick your QuickBooks version.
4. The self-help topics are listed in the What can we help you with section.
5. For live help use the Search for something else button.

Let me know how it goes. I'll be right here if you need anything else, as I want to make sure this is taken care of. Have a good one!