I have done all of the suggestions listed in the answer including downloading the new updates every payroll. First quarter all social security and medicare taxes were correct. Second quarter and third quarter they were wrong. Was told by Intuit rep. that it was because we were making changes to hours or deductions after payroll was calculated, but before it was sent. Found that is not true, taxes are recalculated after changes affecting wages are made. After running the current payroll, I tested several checks before making any adjustments and have about 10% calculating incorrectly. I do not want to manually adjust every payroll.
The payroll detail review shows the correct income subject to taxes, shows the payroll tax rate, the amount of tax and shows that the difference is 0. When I download to excel and add a column to calculate off of the income subject to taxes and the tax rate, I get different amounts. Is this some sort of unresolved glitch in the program. If so what is the fix?
