Thanks for providing the details with me, @Eric123456789.
Rest assured I’m here to help and ensure you’ll be able to send your payroll information to us.
The error message you receive is caused by one of these reasons:
- A network time-out prevents QuickBooks Desktop (QBDT) from accessing the server.
- Incorrect system date and time properties.
- General Internet connection issues.
To isolate this issue, I suggest rebooting your computer and send your payroll information again to double-check. If the issue persists, check your time and date settings, and change them if they are not set correctly. For more information and additional steps in fixing this issue, check out this article: Troubleshoot Payroll Service Server Error or Payroll Connection Error
Once everything looks good, you can now send your payroll data to us seamlessly.
Have other questions or concerns regarding payroll in QBDT? Leave them in your reply and I’ll be sure to answer them for you. Have a good one!
