Rose-A
Moderator

Employees and payroll

I'm here to ensure you're able to write the bonus check without changing its net pay, jmcintosh.

 

To get this sorted out, as an initial step, you might want to check the employee's tax calculation. If the tax calculation is correct, let's delete and recreate the check.

 

Here's how to delete the bonus check:

 

  1. Click on Payroll at the left panel.
  2. Go to the Employees and tap on the Paycheck list link.
  3. Select the bonus check you want to remove, then tap the Delete button.

If you're still getting the result, let's do some basic troubleshooting steps to isolate the issue. Access your QuickBooks Online account using an incognito or private browser. Kindly use either of the following shortcut keys:

 

  • Google Chrome: press Ctrl Shift N  
  • Mozilla Firefox: press Ctrl Shift P
  • Safari: press Command Shift N

Once signed in, go back to your payroll and see if the net pay is correct. If it works fine in incognito mode, go back to regular browsing then clear the browser's cache. This method removes the cache history to start with a clean slate.

 

However, if the problem persists, I'd suggest creating a separate bonus check for the $200. Feel free to open the articles from this link in case you need guides while working with QuickBooks or payroll in the future.

 

Let me know how it goes, as I want to make sure this is fixed. I'll be right here if you need further help. Happy Holidays!