Let's check if you can still delete the direct deposit (DD) paycheck, aoc_ejm.
QuickBooks Online lets you delete a DD paycheck before 5:00 P.M.Pacific time. After the said time, you're unable to remove it on your end.
You have to wait until the funds is deposit to the employee's bank account. Then, you can contact our QuickBooks Payroll Team. They'll delete the paycheck for you so you can enter a manual check with the correct pay period.
Here's how to get in touch with them:
- Go to Help (?).
- Select Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
Check out this link to know when to contact them: Payroll Support.
I'm adding this link to learn what will happen when you delete a paycheck: A quick note about tax calculations.
Keep me posted if there's anything else you need concerning payroll. I'll be right here to help you.
