Thanks for following up this thread, @nkwest.
Since you've already reached out to our support team to report this issue, you'll receive an email once it's fixed.
If you'll still haven't received any update, I suggest getting in touch again with our representatives. They have the tools to verify the status of your case.
Here's how:
- Open your QuickBooks.
- Go to the Help menu and then choose QuickBooks Desktop Help.
- Click Contact Us.
- Enter your concern, then select Continue.
- Choose a Start messaging or Get a callback from an expert
Additionally, here's how you can create and send direct deposit paychecks to your employees.
Keep in touch if you have further concerns. I'm around the Community to help you further. Keep safe always.
