JenoP
Moderator

Employees and payroll

I'd be glad to help with your question about payroll, builtbyjconstruc.

 

Federal taxes, especially federal withholding, are calculated based on the employee's setup. Let's review the details to make sure they're taken out of your employee's paychecks. Here's how:

 

  1. Go to the Payroll menu and select Employees.
  2. Click the name of the employee, then click the Pencil icon beside Pay.
  3. Go to Step2 or the part where the employee's withholding or W4 are set up, then click the Pencil icon underneath it.
  4. Review the details and make sure all information is correct.
  5. Click Done.

 

If you're still not getting any taxes even if all the details are correct, please contact our phone or chat support teams. They can take a closer look at this to determine why the federal taxes are not calculating for the rest of the employees. Here's how:

 

  1. Click the Help menu in the upper-right hand corner of your QBO account.
  2. Type in "Talk to a human" in the chatbox, then press Enter.
  3. Select Get help from a human.
  4. Click Chat with us or Have us call you

 

Here's an article for more details about their contact information: Contact Payroll Support.

 

I'd also like to share these articles for additional guidance and future reference when running payroll in QBO:

 

 

You can always reply to me or post questions in the Community if you need help again. We're always here to guide and assist you.