Hi there, 1233145234.
Thanks for joining this thread and letting me know the steps you've taken so far. I'm here to help make sure you're able to export your employee's hours.
As an initial troubleshooting step, I recommend clearing the browser cache. The cache is in place to collect frequently used data to make loading web pages quicker and easier. Every so often the cache can get too full which in turn causes viewing and performance errors within the system. Clearing it quickly resolves these types of issues. Here's how to get this done in Chrome for example:
1. Click the three vertical dots in the top right corner.
2. Select More Tools, then Clear Browsing Data.
3. Change the time range to All Time.
4. Only check Cached images and files.
5. Click Clear data.
The following linked article provides similar steps for other browsers: Clear cache and cookies to fix issues when using QuickBooks Online
Once you've completed these steps, log out and log back in, and try to export the hours once more. Please don't hesitate to reach back out if you have any other questions of concerns. I'll be here to lend a hand!
