Hi @Kat7,

It's nice to have you in the Community again. I'm here to assist you with adding the previous employees that didn't transfer when converting from Desktop to Online. 

As you mentioned, it's important to ensure that people who have previously worked for a business are included in year-end reports. When setting up payroll within QuickBooks Online, you have the option to enter prior payroll. The following article serves as a guide for this process: Prior Payroll Overview in Online Payroll. In particular, Part 2 goes over adding an employee and including their payroll history. 

If you have already ran payroll with QuickBooks Online, you will need to contact Payroll Support for assistance with modifying payroll history. Here's how you can contact them: 

• Visit the following website: Contact QuickBooks.
• Select options for the first two prompts.
• Select Get Phone Number. 

If you have any questions about entering payroll information or anything else, please don't hesitate to post a reply. Have a good day. 
 

Payroll support was able to transfer the info for me.  The options to do it myself for some reason were not available.

Hi again, @Kat7,

I hope you had a pleasant weekend. Thank you for taking the time to reach out to me and letting me know that payroll support transferred the employees.

As you've referenced that you have migrated from QuickBooks Desktop to Online, I wanted to take a moment to provide you with some tutorials to help you get used to the new software: QuickBooks Online Tutorials. These resources can help to ensure that you get the most out of the software for your business. 

As always, the Community has your back and is more than happy to provide additional assistance. Best wishes and take care.