Hello there, LGBrewCo.
Looks like you've already done the steps on how to resolve the missing National Paid Leave Credit on the payroll item setup. Since those didn't work, I suggest contacting our QuickBooks Care Team. This requires to be taken a closer look to investigate why you're not seeing the said option.
Here's how to reach them:
- Open QuickBooks.
- Select the Help menu, and then choose QuickBooks Desktop Help.
- Click Contact Us.
- Give a brief description of your issue, then select Let's talk.
- Choose your preferred way to connect with us.
If you need other payroll articles, you can always visit our site: QuickBooks Payroll Services and Features for QuickBooks Desktop
Feel free to visit our QuickBooks Help Articles page for more insight s about managing your business in your software.
Let me know how things work out. I'll be right here to help if you need more help with creating a backup or with QuickBooks. Take care!
