I have also done the chat numerous times and I end up in a circle of no one can figure it out. I don't use direct deposit but QB says I have it. I print out checks manually which has nothing to do with direct deposit. If I do the chat, the first person can never help me and then they transfer me to a payroll person and she then has no idea what I am talking about. I have tried the last three months to shut off everything I can about direct deposit. Nothing is working. Please advise.
Thanks,
DB
