Chris_OH
Level 1

Employees and payroll

Yep, sorry to hear. Just got off the phone with EFTPS - not to give away any spoilers, BUT they said if you don't login to their system for any reason within 18 months they 'close' your account / access. Which really doesn't make much sense being that QB is able to make payments on my behalf. Anyways - the solution to make a manual payment is to do what I had initially thought, but didn't do out of fear of messing up QB's ability to make my tax payments... just re-sign up for an account with EFTPS. That's what the woman told me to do. Go through the whole process again, which means waiting for the PIN to show up through the mail. She verified that creating a new account WILL NOT mess up the mojo QB already has with my EIN and the ability to make tax payments on my behalf. Hopefully that's true and we don't end up on another 3 hour phone call!