Jovychris_A
Moderator

Employees and payroll

I want to make sure you're able to get the State Mandated Retirement report in your QuickBooks Desktop, @Cyclewench.

 

Since you're still unable to get the data of the State Mandated Retirement report when following my peer's instructions, @ShiellaGraceA, I recommend reaching out to the Desktop Payroll Support Team. Our payroll representatives have advanced tools to look at your account closer, like screen-sharing to determine the issue in a secure environment.

 

Here's how to contact support:

  1. Press the F1 on your keyboard when the program is open.
  2. Select Contact Us.


     
  3. Enter Support in the field and click Continue.
  4. From here, you can message an agent or get a call.

 

The following linked article provides additional info about contacting the QuickBooks Desktop Customer Support Team.

 

In addition, you can create other custom reports for payroll, take a look at this article: Customize payroll and employee reports. For effortless access to these personalized reports, you can memorize these reports.

 

Feel free to swing by and add a comment if you have other concerns. I'll get back to you as fast as I can. Take care!