blmhouston5130
Level 2

Employees and payroll

Let’s see where shall I start?   No support on Sunday.   That’s a first.   My accountant really wants me to use QB for my companies … but lord help a business owner that works on the weekend.   Nope.  No support.   I tried to get my bank account to sync for hours today.   Chat was an epic fail.  There’s nothing in the FAQs and I paid for a subscription - for the second attempt - and cancelled it - but no refund.  I used it for a few hours today, ruined my Sunday and yet - I get to pay for it for another month - chat said - we are only here for sales not support.   Awesome - so apparently QB doesn’t realize that we work every day …. That’s two complaints.   Third - I own several LLCs and QB requires I have a separate account at a separate expense for each … at $ hundreds per month.  So I asked if I could get an accountant subscription - nope.   Not unless your an accountant.   Well I’m a real estate investor and open many LLCs for individual properties - do I really need to pay for a subscription for each?   I have no employees, simple business model, and QB doesn’t care. Charming.   I could go on but I think I have made my point.