Good morning Rasa-LilaM,
I was actually referring to the church that couldn’t send direct deposits to their pastor due to his account having 17 digits.
There is no error code for this. Other than the direct deposit being returned.
In the USA all bank routing numbers have nine digits. Account numbers can be up to 17 digits.
When entering an employee’s direct deposit information, I can easily put in the bank name, if it is checking or savings, the bank routing number, but I can only enter up to 16 digits in the bank account number field. I can type 1000 digits, but only the first 16 are stored in the bank account field. I could spend all day typing non-stop in that field and no error would occur, but Quickbooks only allows the first 16 digits.
What this means is that an employee with a 17 digit bank account number can not receive direct deposits through Quickbooks. What is the solution to this problem?
Thank you,
Brian Russell
