charlieDP3
Level 1

Payroll Update Prompt

Hello, 

 

A client of mine continues to be prompted to with an Intuit Payroll Services prompt every time they open a Company File. The prompt says "Now that you have upgraded, QuickBooks most go online to verify the status of your payroll subscription." I cannot for the life of me get this to go away. They do no use QB Payroll Services and have not in many, many years. They are also now receiving a second prompt/error that I have attached. 

 

Does anyone know how to get this prompt to go away? Any insight would be appreciated! 

 

-Charlie