Hi @Accountant1233,
I have some information about adding ITIN in QuickBooks Desktop. You'll want to make sure you're using the correct format when entering ITIN. That should include the dashes.
If you've verified the format, try running reboot.bat.
Contact our Customer Care Support if you're still getting the same result. Here's how:
- Go to Help at the top menu and select QuickBooks Desktop Help.
- Select Contact Us. It'll route you to our support page where you can select a topic for your concern.
- After selecting a topic, go to the second section.
- Click how you want to reach them and enter the necessary details.
For additional reference, browse this link. It contains topics with articles and some videos to guide you along: View all help for QuickBooks Desktop.
Reach out to us again if you have follow-up questions or concerns with ITIN. I'll be around for you.
