Welcome, @krisel.
Congrats on making your first post here in the Community. Allow me to point you in the right direction.
The best route would be to contact our Customer Support Team to confirm a few details on their side. Here's how:
- Go to the Help menu.
- Choose the QuickBooks Desktop Help option.
- Tap the Contact Us button/hyperlink.
- Enter your question and click Let's talk.
- Scroll down and pick to Get a callback.
From there, you'll be able to receive an estimated time of when they'll be in touch with you.
Let us know how the call goes. I'm only a post away if you need me. Have a wonderful day!
