Thanks for joining this forum, @iDoc1600. I appreciate your patience with our Chat Support team.
It seems like there's a double entry on the banking side. To resolve this issue, you can exclude the transactions from the Banking page and manually clear the ones you recorded in the register.
Here's how to exclude the transaction:
- Go to the Bookkeeping menu, then select Banking.
- Go to the the For Review tab, then tick the checkbox of the transactions to exclude.
- Click Exclude.
Once done, following these steps below to clear the transaction:
- Go to the Accounting tab on the left menu, then click Chart of Accounts.
- Click the View register link of the bank account the transaction is recorded.
- Select the transaction to expand, and under the Reconcile column (indicated by a check mark.
- Click the blank field until you see the letter C. This means Cleared and R means Reconciled.
- Hit Save.
For future reference, check out this resource to guide you more: Reconcile an account in QuickBooks Online.
Let me know if you still have more concerns about managing your transactions in QuickBooks. I'll be here to guide you some more.
