Mabel_BC
Level 3

Employees & Payroll

I spoke too soon...Just received an error message from CRA that they "are unable to process your submission because it does not conform to our specifications. We strongly recommend that you validate all submissions with a validating parser before you file. Please validate your file, correct it and then resend your submission. For further details on filing electronically, please visit canada.ca/taxes-iref. For information or assistance creating an XML file call the Electronic Media Processing Unit at 1-800-665-5164, between 7:00 and 17:00 (EST)." Why did QBO change the process from previous year when it worked well?!?!? This is another example of changes that don't work!!! I'm so frustrated with QBO and their "improvements". I'm assuming you have no say in getting the appropriate QBO dept to call CRA to make sure their XML file conforms to CRA's specifications. What a mess at this critical time of year!!!