It works now, but it is confusing that it has to be set up this way. I now have to set an hourly wage for my client, in which he does not have a pay rate. He works strictly on commission basis plus gratuity, so I just do not see the reasoning behind having to input an hourly pay rate and hours worked.
I have had my client's payroll info set up in QBO payroll for over 2 years without problem until last month, and I have never changed it as there was never a need to change it for him nor his employees. It suddenly required hours inputted before I can process his pay, which he does not track.
