Hi there, @TVGreg.
I appreciate the details that you've shared in troubleshooting this hurdle. Since you've already done all these steps, I strongly recommend reaching our Technical Support Team.
From there, they can investigate this issue while performing screen sharing to help you find the cause and help fix this issue. From there, they can also create an investigation case when needed and update you later once they got a permanent resolution.
I've got a link to reach them quickly and please follow these steps:
- Go to this link: https://help.quickbooks.intuit.com/en_US/contact.
- Select QuickBooks Desktop and click Continue as a guest.
- Select your QuickBooks Desktop version.
- Go to the first section and click Search for something else.
- Enter the details of your concern and click Search.
- Go to the second section and choose how you want to reach them.
Also, other Community fellows were able to share a fix by running QuickBooks with administrator privileges. To do this, find and right-click the QB icon on your desktop or Start menu, then select Run as administrator. Most of them got the same concerns as you.
Feel free to place a comment below if you need further assistance. I'm always ready to help. Stay safe and well!
