I appreciate the feedback, @dkimble.
Allow me to step in and share some insights about your activation issue.
As mentioned by my colleagues, if you're unable to activate your QuickBooks license; you also have the option to let one of our agents generate the activation code for you.
I can understand your desire to speak with our phone support right away. At this time of the year, we typically have a high call volume and longer than normal wait time. Many of our customers call in for assistance with year-end payroll.
Let me know if you have other concerns I can help with. I'm always here for you. Thank you for understanding and patience.
