caroline181
Level 2

Install

I agree with you that this is how it is supposed to work. You may want to tell customer service representatives that are answering the phone and assisting clients this information. They keep insisting that the changes I am sending back to a client in QB Pro Desktop 2022 won't import because I have QB Premier Desktop Accountants Version 2022. I have had this happen with two clients at this point. Do you have an updated article that states that 2022 is the same because Intuit customer service is indicating this is different for 2022, which literally makes no sense at all and shows a lack of knowledge regarding how QuickBooks Accountant's copies work. With both clients we gave up and I had to manually walk them through entering the changes, but this issue needs to be resolved ASAP on Intuit's end and the customer service representatives should learn how the process works.