Wow... not happy!
I use QB for my personal companies and 2021 Desktop was sufficient.
I am not a professional bookkeeper, though I do review the QB entries, make adjustment and reconcile the bank accountants for one client each month. Because we had different versions of QB, we both upgraded to the subscription version of 2022. Last month she sent me an Accountant's Copy, which I was able to open! Having determined that I wanted to make significant changes to the Chart of Accountants, I was pretty confident that if they made changes before I sent back the revised Accountant's File it would cause a conflict. I asked QB support how to cancel the Accountant's Copy, and was instructed on how to do do. I then asked the client to send me the Portable File and I would make the changes in one weekend and and get it back before they needed to make entries. Apparently, as I was told, they too needed to cancel the Accountant's Company File. I was sent a new Accountant's Copy last week. Today, when I went to open the to convert the Accountant's Copy using my Desktop Pro Plus 2022 edition, there is not option to open an Accountant's Copy. I'm reading NOW that I need to purchase an Accountant's Version of Desktop Pro 2022! Is this correct? I just purchased Desktop Pro Plus 2022 for this singular client, and now QuickBooks wants me to pay more $$ for something that worked last month? I was "sold" after extensive discussion and confirmation, Desktop Pro Plus 2022 that worked one time. Did QB support somehow remove the option from my subscription, or did QB change the offering in Desktop Pro Plus 2022?
