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Install
Hello @lg_dg,
Thank you for providing detailed information about the Pro Plus 2022 version. I would also feel the same after upgrading to an updated version of the Desktop program.
I'm here to help you import accountant's changes in QuickBooks Desktop. Ideally, users using the Pro Plus 2022 version should have an option to open the accountant's changes.
For now, I suggest performing some troubleshooting steps to isolate and fix the problem. Please start by updating QuickBooks Desktop to the latest release.
Aside from improving the performance of the software, this process also fixes unusual behaviors in the program. Here's how:
- Click the Help tab in the upper-right corner, then select Update QuickBooks Desktop.
- Go to the Update Now tab.
- Select the updates you want to include.
- Put a checkmark on the box beside Reset Update.
- Hit Get Updates.
- Close and re-open QuickBooks.
Once done, verify if the option is now available for you to upload the changes. If the problem persists, let's proceed with running the Verify Data and Verify Rebuild tools.
These features in QuickBooks will help self-identify data issues within a company file and self-resolve them using Rebuild Data.
To run Verify Data:
- Click the File tab at the top menu bar.
- Hover your cursor to Utilities.
- Select Verify Data.
Next, please run the Rebuild Data option through these steps:
- Click the File tab at the top menu bar.
- Hover your cursor to Utilities.
- Select Verify Rebuild.
After following the recommended steps, restart your QuickBooks and open the file again. If all else fails, it would be best to contact our QuickBooks Support Team for further assistance.
They can provide additional troubleshooting or clarify about not being able to import the changes back to the Pro Plus version. Our Customer Support Team for Pro, Premier, Plus is available from 6 AM - 6 PM PT (Monday - Friday). For Enterprise, any time, any day. See the steps to get a hold of a specialist:
- Open QuickBooks Desktop.
- Click the Help tab at the top menu bar.
- Select QuickBooks Desktop Help.
- Enter your concern, then hit Continue.
- Choose Get a callback.
You can also check this link for more details about how to use the QuickBooks Tool Hub to repair QuickBooks: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
Drop me a comment below if you have other questions about the program features or importing accountant's changes. I'll be happy to help you some more.