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This method that QB has suggested DOES NOT work. In the 2024 QB, there is no ZRush_ShipRush9_QB.ocx file. QB has mess this one up for sure.
As many others have mentioned, QB FORCED us to upgrades, but FAIL to test to ensure all the modules works. It's extremely inefficient and inconvenient that our team have to TEST to ensure shipping works every morning. It has become a new habit of ours. A softwares needs to work the way it's intended to work. QB is NOT cheap or FREE.
The workaround for us is open up QB --> go to a processed invoice --> click shipping --> click which ever shipping service you use --> the shipping window will pop-up --> wait for 10 seconds and type in a number anywhere. IF it freezes, close the QB and reopen.
Once reopened, click on file and run through the process as if you are setting-up a shipping information for the first time. Once the set-up box is open, try typing a number on any of the boxes. IF you can type a number without it freezing, that means your shipping is work. If it freezes, then you'll need to start the process over again.
This is such a STUPID workaround. QB, fix this issue NOW!