While it is true that you can upgrade from an older version to a newer, you may have trouble if you are trying to leap from a much older program to a current version.
In my experience, I have had to upgrade the program from 2007 to 2012 and then from 2012 to 2017 (this was a couple of years ago).
I hope this helps.
Linda Waters CPA
https://lindalwaterscpa.com/
