SirielJeaB
Moderator

Making Tax Digital

Hello there! We are delighted that you've chosen the Community forum to ask for assistance regarding the unauthorized withdrawal from your bank account. I'd gladly route you to the right team to handle this issue.

 

I appreciate you for following the steps provided by my colleagues to show the new tax year in QuickBooks Online. Thank you for submitting the update for this. I'll route you to the right team to help you isolate this issue.

 

I understand how this challenge is time-consuming and affects business activities with QuickBooks. Given that the issue persists after your troubleshooting efforts, I suggest contacting our Live Support Team. They have the tools to review the setup of your account, initiate a screen-sharing session, and may create a case to investigate this further.

 

To contact support:

 

  1. Sign in to your QuickBooks Online account.
  2. Click the Help (?) icon.
  3. Type in your concern, then select the Let's talk option.
  4. Choose Contact Us to connect with a live support agent.
  5. Select Start a chat with a support expert or Get a callback from the next available expert.

 

Please visit this link to learn more about MTD for VAT return submission for small businesses. 

 

We're always here willing to assist you with any QuickBooks-related concerns. Click the Reply button below or post in the Community again. Take care!