AlexV
QuickBooks Team
QuickBooks Team
‎May 27, 2021 10:09 PM

Manage your account

Good day, BBYRNE.

 

Thanks for joining us here. Let me join this thread so I can help you in verifying your mobile number.

 

When adding a phone number, make sure to select the correct country and include the area code. You can edit it if necessary.Capture.PNG

 

 

In addition, this could be because of the browser you're using. You'll want to use an incognito window and verify it from there. Here are some of the keyboard shortcuts:

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P

 

Also, it could be that accumulated temporary internet files are the root cause of this unusual behavior. I suggest you clear the cache and make sure you're using a supported and up-to-date browser.

 

For more details on how to manage your Intuit account and update your personal info, please check these links:

 

Need anything else? Please leave a comment again below.

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