Let's resolve the error you're having to adding or updating HSN codes for new or existing products, @SP Enterprises.
If you’ve already tried clearing your browser’s cache and still getting an error, I suggest reaching out to our Customer Support team. They can get into your account in a secure environment and further check why you’re encountering this error message.
You can reach our Customer Support for QuickBooks Online (QBO) by going to the Help icon at the top right of the account. Follow the steps below:
- Go to the Help icon to connect to a live support agent.
- Click on the Contact Us button and provide some details about this concern.
- Provide us some information about your concern in the What can we help you with? box and click on Continue.
- You'll now be provided options on how to connect to our Customer Support.
See this article for more information: QuickBooks Online Support.
You can always get back to me if you have questions or other concerns by leaving a comment below. I'm always here to assist. Have a great rest of the day.
