Hello,
I am repeating myself below.
The problems with the bank feed from Nedbank started again 4 days ago. The same problem on several profiles, so this is not a user problem nor a login profile issue. Please DO NOT send the irrelevant cut and paste help from the knowledge base. Please escalate without delay to engineering.
I know that the original ticket was closed, I did read the correspondence from Inuit and have been using the bank feed since the February problems were resolved. The problems have returned and I have done all of the usual tests:
1. checked that the bank URL is working.
2. Check that the login information is correct.
3. Opened and used an incogneto browsers.
4. Flushed caches and cookies.
5. Used alternative browser.
6. Waited several days and tried several times.
7. Reloaded the login particulars
e.t.c.
It has stopped working again.
