ShangY
QuickBooks Team

Manage customers and income

Thank you for following up and for trying the different tags, Adam. I understand how important it is to get your imported invoice correctly displaying tax-inclusive amounts.

 

Please know that QuickBooks Online (QBO) supports only specific mapping tags for imported templates, and the functionality to show tax-inclusive amounts directly via a custom import is limited.

 

The <amountwithgst> <amountwithtax> and <grossamount> tags are not part of the QBO-supported mapping tag list, which is why they are being flagged as "Not Correctly Mapped."

 

I recommend sending feedback to our product engineers if you prefer to use <amountwithgst> <amountwithtax> and <grossamount> tags.

 

Here’s how:

 

  1. Select Help (?) icon at the top.
  2. Proceed to the Search tab to activate the Contact Us button.
  3. Click on Contact Us.
  4. Type your concern in box and hit Continue.
  5. Choose Callback.

 

In the meantime, you could temporarily use one of the custom form styles instead. Then, enable the Show tax-inclusive amounts option and customize the invoice layout to match your custom imported design.

 

You could also explore third-party apps that you can integrate with QuickBooks that can generate invoices that meet your exact requirements.

 

Please let us know if you have further concerns.