The article that our colleague has provided you is for the information about the email receipts and bills features for QBO US users.
The Receipt Forwarding feature is only available in selected countries like Australia, the US, UK, Canada, Singapore, and South Africa, but it’s not yet offered in New Zealand. This is due to various factors such as localized business needs and compliance with local regulations. However, Intuit is continually working to enhance their product offerings, and user demand plays a significant role in prioritizing new features. We appreciate your feedback and encourage you to keep an eye on future updates, as more features will become available over time.
In the meantime, you can follow the workaround my colleague has provided in attaching receipts to transactions you send to your customers.
Moreover, you can consider adding attachments to your transactions for your customers. This allows for more organised recordkeeping. It can also help your accountant manage your books at the end of the financial year.
Let us know if you need help with adding attachments or have other additional concerns with QBO. We're always ready to assist.
