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Manage Customers and Income
This is way too complicated.
Worse, it does not address at all the point that the bank transactions are being automatically downloaded. Using Receive the payment, as you suggest, creates a duplicate entry which, as I pointed out above, is a SERIOUS FLAW in QBO and has completely screwed up our accounts. I'm not going near it until Intuit fixes this problem.
Kindly give me a method that works with the Banking screen and does not create other problems.
Thank you.