Other Questions
I understand that you’re encountering an error message while trying to update QuickBooks Pro Desktop 2024, which is preventing you from accessing the application, Mary. Let's sort this out together.
To assist you better, please provide me with the exact error message or code that appears when the update fails. This information will help me offer more specific guidance on resolving it.
In the meantime, we can work out some troubleshooting solutions to fix update errors in QuickBooks Desktop. Ensure that the date and time settings on your computer are correct. Incorrect system date and time can disrupt the update process. Here's how:
- Right-click the system clock on your desktop and select Adjust Date/Time.
- Select Change date and time and specify the current date and time.
- Select OK twice.
- Close and reopen QuickBooks Desktop.
- Rerun the update of QuickBooks Desktop.
If the issue persists, please check this article for an additional troubleshooting solution: Fix QuickBooks Desktop Update Errors.
Additionally, I am providing a link that guides you on creating a portable version of your company file. This can be useful for backup or transfer purposes: Create and open portable company files in QuickBooks Desktop.
Should you need further assistance after checking the error message, please don’t hesitate to add them in the comments. And I am here to ensure that any issues are promptly addressed.
