Whenever we try to roll forward an FX file from 2021 to 2022 we get an error message. (see attached)We are currently running Profile version 2022.2.0 and have the 'Tax Year 2022, Suite License, Federal' added.
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Sorry I can not see attachment
That's strange, I can see it. However it says:Access violation at address 2AAF442C in module 'FX2021adapter.dll'.Read of address 00000000.
does it work if you open a brand new FX file? if not, then i recommend to run proreg. https://profile.intuit.ca/support/en-ca/help-article/other-articles/run-proreg-repair-profile-module...
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Thank you!
