Hello there, kdf.
QuickBooks relies on some of your phone or tab's settings to track trips. Thus, new or updated system settings such as battery optimization or location access affect whether the app can track your trips.
If there are missing trips or it stops tracking them altogether, you can perform a few troubleshooting steps to resolve this.
Here are the following:
- Ensure Automatic Mileage tracking.
- Enable Track Slow Speed trips.
- Complete a Settings Inspection.
- Permission to run in the background.
- Update QuickBooks Self-Employed.
- Disable battery/memory optimization settings.
For the details steps of the mentioned above, kindly refer to this article: Android Mileage Tracking Troubleshooting Guide.
Let me know if you need further help. I'd be right here anytime.
