Thanks for sharing your thoughts with us, @ArcherAppraisal.
I'm here to share some information on how to access the help section if you can't sign in to your QuickBooks account.
In the meantime, while we are still working on your concern, you can use our QuickBooks Online (QBO) Test Drive (sample company) to access the Help option. Here's how:
- Go to: https://qbo.intuit.com/redir/testdrive.
- On the sample company, click the Help (question mark) option at the upper right.
- Select a suggested option, or type a question or topic you need help with.
- Tick Contact Us and choose a way to connect with us.
To learn more about our Support hours, you may check out this article: QuickBooks Online Support.
On top of that, I've also included this reference helpful with the resources needed so you can keep the security of your account up-to-date: Account management gathers topics for your Intuit Account.
Please let me know how it goes or if you have any other concerns. I want to make sure everything is taken care of for you. I'm always here to assist. Have a good one!
