bitboyenterprises
Level 3

QuickBooks and American Express (AMEX) - new download issues

Hi - Having issues since last night with QB download of AMEX data - something that had been working fine until now. This is super weird - hang on tight.

 

Tried to download as usual, got OL-206 error, and then QB started complaining about unfinished connection.

Used control key bypass to try again. Kept getting error.

Rebooted PC and router.

Tried to deactivate Amex for online feed, and couldn't, another error about unfinished connection.

Some combo of control key bypass and retries got it to deactivate online feed.

So now I have my Amex account deactivated - it no longer shows up in Bank Feeds.

Tried to reactivate, keep getting OLSU-1011 error (can't contact branding server), and when I try, it crashes Chrome on my machine, Chrome immediately dies if it's open. Chrome is default browser.

 

Weird, right? what's up? can anyone else download Amex data?