Gary809
Level 2

Cannot Open QBPro 2019 Desktop

Hello,

 

I had not used my QBPro 2019 Desktop in a few months and when I tried to open it today, I was unable to do open this program.  

 

I tried all of the suggestions online including those suggested by Quicken outlined at this webpage - https://quickbooks.intuit.com/learn-support/en-us/help-article/reinstall-products/quickbooks-desktop....

 

The only way I was able to access the software was to uninstall it and reinstall it.  At the conclusion of the installation process, I was asked to create a company, which I did, and I then opened a backup version of my company files, which were intact.  When I close the program and tried double clicking on the desktop icon, I got a momentary circle spinning and then nothing.

 

I have opted not to install Windows 11 and here is my Windows information:

Edition Windows 10 Home
Version 21H2
Installed on ‎8/‎20/‎2021
OS build [removed]
Experience Windows Feature Experience Pack 120.2212.4180.0

 

Any help would be appreciated.

Thanks in advance.

Gary

Solved