Archie_B
QuickBooks Team

Other questions

Thank you for coming back and sharing that information, Abacus2006.

 

Since you're unable to open the file due to an error, it's indeed best to contact our QuickBooks Support Team by following the steps outlined by my colleague @CharleneMaeF above. That way, our team can look into this further and open a ticket for this issue.

 

You're welcome to get back to this thread and let me know how this goes. I'll be checking your response. Have a great day!