Same problem here, started about a week ago and I think it's tied to the last Quickbooks update. Used to be able to modify template text in email body. Still lets me modify but when I go to sent folder, email reverts back to the unedited template text. Tried rebuilding and verifying data file, tried making a new user and no luck. This is a big problem for us and the workaround recommended by chat support of modifying the template with each invoice send isn't workable. How do I fix this?
